Frequently Asked Questions

Will I be charged if I cancel my appointment in time?

No, appointments cancelled 24 hours in advance and earlier will not be charged the fee. However, if you are a no show for your appointment or you cancel the appointment the day of, a standard fee of $30 will be applied to your account. This fee can be waived if a reason for not showing up or a late cancelation is valid. We reserve the right to decide which reason is valid and which is not.

Can I make several payments to pay off my balance?

Yes, you can use several payments to pay off your balance. The minimum single payment is $50.

If I am a new patient, can I be seen for a simple issue like an upper respiratory infection without going through the new patient assessment?

Yes, the new patient assessment would be postponed until the patient decides to have us as his/her primary care provider.

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