Will I be charged if I cancel my appointment in time?

No, appointments cancelled 24 hours in advance and earlier will not be charged the fee. However, if you are a no show for your appointment or you cancel the appointment the day of, a standard fee of $60 will be applied to your account. This fee can be waived if a reason for not showing up or a late cancellation is valid. We reserve the right to decide which reason is valid and which is not.

If I am a new patient, can I be seen for a simple issue like an upper respiratory infection without going through the new patient assessment?

Yes, we do accept walk-in patients. The new patient assessment would be postponed until the patient decides to have us as his/her primary care provider.

What is a hybrid medical practice, and how does it work at Town Family Doctor?

Town Family Doctor offers both traditional insurance-based care and concierge medicine. Patients can choose the model that best fits their needs—whether it's standard appointments through insurance or enhanced access and personalized care through a concierge membership.

What are the benefits of choosing the concierge option?

Concierge patients enjoy longer appointment times, priority scheduling, direct communication with their provider, and a more personalized approach to health management. It’s ideal for individuals or families seeking a more proactive and accessible healthcare experience.

Are both traditional and concierge patients seen by the same family practitioner?

No. Traditional care is provided by a rotation of our qualified medical staff, while concierge patients receive the same dedicated provider.

Town Family Doctor - Prospect, KY

Close To Home, Miles From Ordinary

About Us

Town Family Doctor is a reputable medical practice based in Prospect, KY, proudly serving patients throughout Jefferson County, Oldham County, Southern Indiana, and the surrounding regions. Established in 2008, our practice specializes in concierge medicine, family practice, and weight treatment services. With a commitment to personalized, compassionate care, our dedicated team ensures every patient receives exceptional medical attention tailored to their unique needs. Our expanded service offerings provide comprehensive healthcare solutions for individuals and families in the communities we serve. Experience trusted, patient-centered healthcare with Town Family Doctor for all your medical needs.

Highlights

Traditional Practice

Concierge Practice

Weight Treatment

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